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Your direct contact to the adventure!

Our team is there to answer your questions about your visit.

We are happy to help you!

You can contact us in different ways. Use our Help Center, where we have compiled detailed FAQs for you, so you can find your answers straight away. Of course, you can also send us an e-mail or give us a call.

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You can reach us by phone at +49(0)5191-6214900. Our service telephone is available from monday to friday from 9 a. m. to 5 p. m. Please note that we cannot book tickets for you by phone.

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Questions & Answers

We're sure you have a question or two about your visit / stay at Heide Park Resort. Simply use the search bar in our Help Centre to find the right answers quickly.

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Send us your request

You haven't found a suitable answer to your question in our FAQ or would like to send an e-mail? Then use our convenient contact form.

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Heideparkresort Panorama

Feedback on your visit

If you would like to give us feedback on your visit / experience at Heide Park Resort, please fill out our contact form. We will get back to you as soon as possible. To make it easier for us, give us your booking number directly or upload a picture of your tickets / receipts.

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