The Heide Park Resort is temporarily closed at the instruction of the Federal Government and the federal states from March 16, 2020 and as a precaution to contain the coronavirus. This decree is initially valid until April 18, 2020. Whether the Heide Park Resort will open its doors on April 19 will be decided according to the then valid order of the authorities. We keep in touch with them to determine the time of opening.
For overnight stays in the Heide Park Adventure Hotel or Holiday Camp with arrival up to and including April 30, 2020, we have adjusted our rebooking and cancellation conditions. We offer you to reschedule the overnight stays to another date in the 2020 season without additional fees (on request, subject to availability). Please send an email with your desired date and booking number to firstname.lastname@example.org - we will get back to you as soon as possible.
All tickets sold so far remain valid. They are undated and can be used throughout the 2020 season - this also applies to season passes and annual tickets booked online. Schools / groups with a dated booking for the 2020 season can change to another date within the season free of charge.
Since we expect significantly higher inquiries over the next few days, we apologize for longer waiting times. We try everything to process your inquiries as soon as possible.
You can find the latest information and FAQs on our website.
This information can change at any time.
As of 17. March 17 2020, 10 am.