Short Breaks

Important information for your stay!

As of August, 16th 2021

Overnight stays are possible under the following conditions:

  • A valid, negative COVID test must be presented on arrival. This rule applies to all visitors aged 15 and over. You need to present a valid, negative test on arrival.
  • Exceptions to the obligation to test for hotel stays: The obligation to submit a valid, negative COVID test does not apply if corresponding vaccination documentation can be presented for a vaccination against the SARS-CoV-2 corona virus that has been fully completed for at least 15 days. (This regulation is based on the Lower Saxony Corona Ordinance §5a Paragraph 2.). Those who have recovered will now be treated like those who have been tested and fully vaccinated and will NOT need a negative test. Those who have recovered must present an officially issued, positive PCR test result (PCR test that is at least 28 days and a maximum of 6 months old).
  • Important information for short break guests from abroad: According to the latest entry regulations for Germany (valid since August 1st, 2021), your negative test result (PCR or PoC) must be sent to the responsible health authorities in addition to your entry registration. You can directly upload the test certificate when filling out the entry registration form (www.einreiseanmeldung.de) or you can also send your test certificate directly by email to our local health authorities (testerresult_R@heidekreis.de).

All further details and information on the requirements and restrictions can be found here.

Please note the following requirements:

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Valid negative test upon arrival

TIP: In order to avoid unnecessary waiting times when you arrive, we recommend that you bring a valid test result with you from home.

You have a negative test result:

  • Only professionally performed and certified tests are recognized.

  • The test may not be older than 24 hours at the time of entry into the park (the test time is decisive for this).

  • A quick test / self-test without an officially issued result is NOT permitted.

  • You have to present a photo ID or comparable document for identification / comparison.

You use the ASB test station on our bus parking lot:

Icon Negativer Corona Test 2021

Important information for short break guests from abroad

Important information for short break guests from abroad: According to the latest entry regulations for Germany (valid since August 1st, 2021), your negative test result (PCR or PoC) must be sent to the responsible health authorities in addition to your entry registration.

You can directly upload the test certificate when filling out the entry registration form (www.einreiseanmeldung.de) or you can also send your test certificate directly by email to our local health authorities (testerresult_R@heidekreis.de).

Stay overnight

Rebooking guarantee:

  • For all bookings in the Heide Park Adventure Hotel or Holiday Camp with arrival in the 2021 season, the following rules applies until further notice: One-time rebooking to a different arrival date in the 2021 season is possible free of charge up to 5 days before arrival.
  • If you change your booking to a higher-priced date or a higher-priced room category, a surcharge may be necessary. Dates and room categories according to availability.

Cancellation protection:

  • With all regular overnight stays (no early bird offers, deals, etc.) you have the option of purchasing a cancellation protection for only € 25. Book the cancellation protection directly if you want additional coverage.
  • You can cancel your short break free of charge and without giving a reason until noon the day before your arrival. In the event of a cancellation, an email to stornierungen@heide-park.de is sufficient. We will reimburse you for the travel amount (minus the cancellation fee).
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What happens if the resort closes due to official requirements?

  • If we have to close the Heide Park Park Resort and your booked stay (park / hotel / camp) is affected, we will be happy to rebook you to another arrival date in the 2021 season free of charge.

  • Alternatively, we offer you a voucher for the amount of your travel price, which you can redeem for your next booking.

  • You will find details in the event of a closure due to official requirements on our website.

  • Follow us on Instagram or Facebook and sign up for our newsletter to always receive this information directly.

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What happens if you are affected by travel restrictions due to official requirements?

  • Please contact info@heide-park.de or by phone on 01806 - 91 91 01 (€ 0.20 / call from a landline, mobile phone max. € 0.60 / call / prices may be different in other countries) before your arrival.

  • Bookings at the Heide Park Adventure Hotel or Holiday Camp can be rebooked free of charge to a different arrival date in the 2021 season. If you change your booking to a higher-priced date or a higher-priced room category, an additional charge may be necessary. Dates and room categories according to availability.

  • Tickets for Heide Park can be rebooked free of charge to another day of the visit in the 2021 season within the available dates of the booked ticket / price category. Dates subject to availability.

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What happens if you have Covid or if you have to be quarantined?

  • If you are sick with COVID or notice symptoms of a COVID illness, you are not allowed to enter the Heide Park Resort.

  • Before you arrive, please contact info@heide-park.de or call 01806 - 91 91 01 (€ 0.20 / call from a landline, max. € 0.60 / call from cell phones / prices may be different in other countries).

  • Bookings at the Heide Park Adventure Hotel or Holiday Camp can be rebooked free of charge to a different arrival date in the 2021 season. If you change your booking to a higher-priced date or a higher-priced room category, a surcharge may be necessary. Dates and room categories according to availability.

  • Tickets for Heide Park can be rebooked free of charge to another day of the visit in the 2021 season within the available dates of the booked ticket / price category. Dates subject to availability.

  • Proof of travel restrictions, COVID illness or quarantine must be provided for a rebooking.

Subject to change.